FAQs

Here’s the most frequently answered questions

With Medix Online, you have:

  • One year activation period for all of our courses.
  • You can set your own schedule. All assignments and exams are taken online and at your own scheduled time. Our courses do not require you to be online at any particular time of the day or night.
  • The course fee includes the cost of textbooks or software required and a certificate is issued upon successful completion of the course.
  • Our continuous intake structure enables you to start the course at any time.
  • Access to instructors via email or scheduled chats.

The course activation period is one year. That means you have one year from the registration date within which to complete all requirements of the course.

No. Course activation period is one year from registration date whether it is a single or package course. You have to complete all requirements of the course/s within this activation period.

No. You have the option to work simultaneously or complete one course and start the other. The only necessity is that all requirements for both courses are completed within the one-year activation period.

You can choose to reactivate your course. The course reactivation fee is $75. This will give you access for another one year.

The course duration given in the course outline specifies the number of hours it takes to complete the course. It is recommended that you spend at least 5-10 hours per week to finish the course within the specified time period.

You will need access to a computer with Internet connection. Please check the course outline for requirements that are specific to each course.

The passing grade is 65%.

We have a strict no refund policy. Please see our terms and conditions.

Unfortunately, we do not offer job placement support for students taking online certificate courses.

Medix Online courses are used for professional upgrading and adding to existing skills required within the healthcare industry. Our courses are meant for growth and self-interest. These courses are not designed for career preparation. However, we do offer other options through Medix College for those looking for a new career in healthcare.

Medix Online courses are not accredited and do not require approval under the Private Career Colleges ACT 2005.

A certificate of completion will be issued within 3 weeks once all requirements for the course have been completed. The certificate can be picked up from any of our campuses located in Toronto, Brampton or Scarborough. You can also opt to have it mailed out to you. Please contact your course coordinator if you have not received your certificate within the specified period.

No. A marks transcript is not issued by default. You can print a copy of your marks from the grades section of your course account. If you require an official transcript, you can request for one through our Apply Online page. There is a $20 charge associated with it and takes up to 3 weeks to be generated. Click here for the help file.

Yes, T2202A income tax receipts (for the calendar year ending December 31) will be mailed out to you on or after March 31st of the following year. Please make sure to update us with your current mailing address if you have moved.

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