Communication Skills

Delivery – Online and Mobile Asynchronous Learning:  Students can complete this highly engaging and interactive course on any Apple iOS or android phone, tablet, or desktop computer. The course can be accessed anytime and anywhere.

Hours: 20 hours / 8 Weeks Maximum


This highly interactive mobile learning micro-course allows prospective entry-level personal care assistants, attendants, companions, or those currently working in other patient and client care support roles, to better understand how to effectively communicate with clients, family, and co-workers. The course reviews fundamentals of communication theory and establishes techniques for creating positive, high-quality connections with patients and their families, while also identifying practical strategies to overcome communications challenges in a personal care setting.

Upon successful completion of this course participants will be issued a digital badge affirming that they have achieved the competencies and objectives of the course.

Competencies and Objectives


● Describe the concept of interpersonal relationships and identify how these relationships establish and maintain the client-caregiver roles.

● Identify how verbal and non-verbal communication may be shaped by cultural practices.

● Identify common barriers to communication and use techniques to minimize their impact in client-personal care assistant relationships.


● Demonstrate the ability to communicate professionally, effectively and appropriately to clients with special needs.

● Demonstrate the ability to communicate professionally and effectively, while building positive relationships and high-quality connections with others including clients, their families, and members of the healthcare team.


The Communication Skills -course consists of eight modules.

Module 1: Introduction to Communication Skills

Module 2: Effective Interpersonal Communications

Module 3: Professional Communication

Module 4: Factors Affecting Communication

Module 5: Defense Mechanisms

Module 6: Dealing with Conflict

Module 7: Communication Tips

Module 8: Positive Communications

Cost: $250

Communication Skills main image
CA $250
Communication Skills
Apply Now

You are one step away from furthing your career, what are you waiting for?

Communication Skills
Request Information Today!

If you have any general inquiries, please fill out this simple form and someone from our Medix Online team will get back to you shortly!